Contact Marianne

Where do you ship from? All of our items are handcrafted and shipped directly from our studio in Sugarloaf, California.

How long will it take for my order to arrive? We typically process and ship orders within 3 business days of receiving cleared payment. Delivery times vary based on your location, but we use USPS to ensure your treasures reach you quickly.

Do you ship internationally? Yes! We have experience shipping our products to collectors around the world, including as far as Australia.

• How should I care for my sterling silver jewelry? To keep your silver bright, clean it regularly with mild dish soap and warm water. Use a soft-bristled brush for intricate areas and dry completely with a microfiber cloth. Avoid paper towels or tissues, as they can scratch the metal.

• Are there things I should avoid while wearing my jewelry? We recommend removing your jewelry before swimming, showering, or exercising, as exposure to chlorine, salt water, and sweat can cause tarnishing. It is also best to apply perfumes and lotions before putting on your jewelry.

• How do I care for my magnetic bookmarks? Our bookmarks are printed on premium 16 pt gloss paper with a protective AQ coating. To ensure they last, keep them dry and avoid excessive bending or pulling, which can weaken the magnetic hold.

What is your return policy? We want you to be 100% pleased with your purchase. If your item arrives damaged or is not what you ordered, please contact us within 7 days of delivery with photos of the item so we can assist you.

Are any items non-refundable? Custom commissions and personalized items are generally considered final sale. For hygiene reasons, we cannot accept returns on earrings.

Can I request a custom design? Absolutely! Most of our jewelry is fully customizable—you can choose your preferred stones, colors, lengths, or metals (such as switching between gold and silver).

What other items can be personalized? Beyond jewelry, we can create custom magnetic bookmarks and unique home decor items, such as personalized address numbers or custom message designs for your home.

How do I start a custom project? Please reach out via our contact form or message us on Facebook to discuss your ideas and get a timeline for your unique creation.

How can I reach you? The best way to get in touch is by using the contact form right here on our website or by messaging our Facebook page, Tika’s Trinkets.

When can I expect a response? We pride ourselves on excellent communication and aim to respond to all inquiries as quickly as possible. We value every member of our creative community and look forward to hearing from you!